Analysis Midwife Workload with Nasa-TLX Method.

  • Sherly Jeniawaty1, Queen Khoirun Nisa Mairo1, Yuni Ginarsih1
Keywords: Workload, Performance and Service Quality

Abstract

Background: Results of preliminary studies conducted at the Health Community Centers in the city of
Surabaya regarding duties and responsibilities as a midwife, showed that midwives had overlapping duties
and responsibilities because midwives did not only handle maternal and child problems as their main duties
and functions, but midwives also carried out all activities. This is due to the limited personnel owned by the
Community Health Centers so that it can affect the workload of midwives because in addition to exercising
their authority the midwife also carries out other tasks. Based on the above problems and remembering the
duties and functions of midwives as maternal and child health providers, it is important to conduct research
on midwife workload analysis in carrying out their authority in the working area of Surabaya Inpatient
Health Centers.
Method: This study has a cross-sectional quantitative research design. In this study using 2 variables
(exogenous), namely Midwife Work Performance and Midwife Performance or Productivity. In this study,
the endogenous variables are the quality of midwife services in the Surabaya Inpatient Health Center. The
population used in this study were all implementing midwives, who provided services in 10 inpatient health
centers in Surabaya.
Results and Analysis: Pearson correlation test results indicate there is a significant relationship between
workload and performance (p = 0.000) and there is a significant relationship between workload and service
quality (p = 0.000).
Discussion and Conclusion: In order to avoid work fatigue, it is necessary to rearrange work shifts in
accordance with the rules and conditions of work shift provisions in maternity inpatient units, the
determination of clear rest hours, when service hours can be accompanied by work music and additional
labor reduce workload, as well as the division of workload according to ability and routinely carry out
refreshing to reduce saturation.

Author Biography

Sherly Jeniawaty1, Queen Khoirun Nisa Mairo1, Yuni Ginarsih1

1Department of Midwifery Health Polytechnic Health Ministry Surabaya, Indonesia

Published
2020-05-22
How to Cite
Sherly Jeniawaty1, Queen Khoirun Nisa Mairo1, Yuni Ginarsih1. (2020). Analysis Midwife Workload with Nasa-TLX Method. Medico Legal Update, 20(2), 697-702. Retrieved from http://ijop.net/index.php/mlu/article/view/1195