Evaluation of the Quality of Primary Health Care Services for Adolescents With Chronic Illness in Kirkuk City

Abstract

Background: Providing interventions, and implementing of best-practice care for patients with chronic

diseases is of greatest challenges currently facing primary care providers. This study aimed to evaluate the

quality of primary health care(PHC)services for adolescents with chronic diseases in Kirkuk city.

Methodology: A descriptive (quantitative design) was conducted through (18) primary health care centers

(PHCCs) in Kirkuk city. A questionnaires was designed for the purpose of the study. A simple random

sample of organization structure PHC services (18) health professional were selected through the use of

probability sampling approach. Data were analyzed is performed through the use of descriptive statistical

data analysis approach.

Results: The overall evaluation of quality of PHC services in Kirkuk city is adequate on (77.7 % : N=14),

fair on (16.7 % :N=3) and Inadequate on (5.6%: N=1 ) .Domains such as quality of health service represent

high mean of scores on its items, Except on 2 items of Tangibles and on items of Responsiveness 2 on from

the quality of PHC are low.

Conclusion: The study indicates that the quality of PHC services does not execute impact upon adolescents’

health status. This study depict that the evaluate of the quality of PHC services is adequate relative to all of

its dimensions of general health status, tangibles, accreditation, responsiveness, assurance and empathy.