Transformation of the Social Insurance Management Agency on Health

Abstract

Health insurance is a type of insurance product that specifically guarantees the cost of health or care of
the insurance members if they are sick or have an accident. Implementation of social security is a state
obligation mandated by the 1945 Constitution. The issuance of the Social Insurance Management Agency
(BPJS) act as the implementer of the National Social Security System act (SJSN) resulted in PT Askes
transforming into Social Insurance Management Agency on Health (BPJS Kesehatan). The National Social
Security System is organized on the basis of humanitarian principles, principles of benefit, and the principle
of social justice for all Indonesians. The National Social Security System aims to provide and guarantees
the fulfillment of a decent life base for each participant and/or his family member. The National Social
Security System is organized on the basis of such principles: mutual cooperation, non-profit, disclosure,
prudence, accountability, portability, mandatory membership, trust fund, and the social security fund will
be used entirely for program development and for the interest of participants. Although the preparation and
implementation of the National Social Security System is quite well, but in reality there are still various
impacts and problems encountered in the operation of BPJS Kesehatan such as lack of socialization, service
facilities, inappropriate data, and personnel who are still lacking in giving a good services and information.